We loved staying at this hotel. The staff were very friendly and welcoming, especially to our children. The hotel facilities were great, including a kids' corner, free-flow green tea, and a fantastic onsen. The location was perfect too, as there were plenty of nearby restaurants, convenience stores, and even a 100 yen shop. Being near Mt. Fuji and Lake Kawaguchiko made this city a great place to stay.

All was good.

The staff here is extremely friendly and the breakfasts are delicious; we booked a triple room for the amazing view overlooking the mountain.

it's a family hotel comfortably based and with affable staff. we ordered lunch at aiya fuji yoshida, located minutes away from the venue.

This hotel offers great value for money. The prices are reasonable, especially considering the location with a direct view of the mountain. The staff are attentive and helpful, providing useful information about the area. The rooms, while on the small side, are clean and have all the basic facilities you need, including a private bathroom and a normal bed.

All in all, my stay at this hotel was satisfactory.

The hotel had a great onsen that was free of charge and there was plenty of parking available. We also really enjoyed the nearby restaurants and attractions that were just a short walk away. the staff were very helpful and friendly.

The lack of clear communication about the onsen hours, along with a lack of English proficiency from the staff, made it difficult to fully enjoy the experience. the location was not easily accessible by public transportation, which made travel more expensive for us.

The view you get from the room is breathtaking, it's definitely worth requesting one with a mountain view. The complimentary Onsen is an authentic experience that can't be missed and the hotel is located near great restaurants and a small ramen shop. Walking to Fuji Q highland will only take 10 minutes and there are no problems with the wifi.

The beds were a bit too hard for our tastes but it's not terrible. , it would be better suited for couples or families traveling together as solo travelers may have to use taxis or car rentals to get anywhere.

Convenient location near Thomas Land and dining options. Family-friendly with kids corner and free-flowing green tea. Wonderful onsen experience in Mt. Fuji region. Helpful and friendly staff. Clean and comfy rooms with free amenities. Ample free parking and access to bath facilities.

Nothing negative to say.

This hotel has an excellent location; it's near the lake, restaurants, and convenience stores. You can even see Mt Fuji from your room. the hot baths are amazing and offer a traditional Japanese experience. the hotel manager is very friendly and helpful; he can arrange transportation for you as needed.

The pillows were not very comfortable.

This hotel is a hidden gem in the Mt Fuji region. the value for money is unbeatable. For such a reasonable price, you get a comfortable room with an amazing view of Mt Fuji. Secondly, the location is perfect. It's within walking distance of many great restaurants, making it easy to explore the local culinary scene. Lastly, the staff at this hotel are top-notch. They provide attentive service and are always ready to assist with any requests. This hotel is definitely a great choice for a memorable stay near Mt Fuji.

All was perfect.

Its location is perfect, within walking distance of Fuji Q Highland and Fuji-san train station, making it incredibly convenient to explore Kawaguchiko. There is no shortage of dining options, with numerous restaurants lining the nearby road. Additionally, the rooms offer stunning views of Mt. Fuji, creating a truly memorable experience. The staff is friendly and accommodating, ensuring a comfortable stay.

No significant issues, a highly satisfactory experience overall.